The internet works by passing (transferring) data from one computer to another, this movement of data uses bandwidth. Transfer allowance is the amount of bandwidth you can use without incurring extra costs. Our transfer allowances are based higher than regular usage for the package type.
What does this mean for you? The majority of our clients will not come close to using their allotted transfer allowance, in fact less than 1% of our client base will ever incur over bandwidth costs. Standard email usage, web surfing, online gaming, administration tasking etc are examples of standard usage.
As a specific example of residential usage: There are 4 people in my family on a residential connection, my husband and myself physically use the internet 8-10 hours a day. Regular tasks in our day include email, web site administration, server administration, online communication, web surfing and online gaming. We also have 2 dependants who use the internet approximately 4 hours a day. Their normal usage includes web surfing for homework research, email, gaming, iTunes™, YouTube™ and short home movie uploads. We're near the top of the residential limit but we use far, far more than the average family.
What uses excessive bandwidth? The most common cause of excessive bandwidth usage is the use of peer to peer file sharing programs such as BitTorrent, LimeWire, etc. and the transfer of super-large files. An example of a super-large file would be a file that is in excess of 500 MB. To put this in perspective, a 91 page instruction manual in Adobe Acrobat format is around the 2 MB mark, an average email runs around 60 kB. If you use your connection for business and find that you require more bandwidth than a residential package allows, there is no extra cost for upgrading, we simply charge you the difference.